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Our Service Guarantee

On our Shoulders...

Exceptional Family Care Guarantee

On our Shoulders...

 

1)We guarantee to respect your budget

Some funeral homes quote attractive prices over the phone, but when it comes time to plan the arrangement, they inform you of the extra fees they forgot to mention. We believe this practice to be unethical and is not welcomed in our family home. The price we provide to you is the exact price you pay for the items you have selected.

 

2) We guarantee to provide secure and dignified care to your loved one

We have the most historic funeral home located in the heart of beautiful downtown Saint Albans. We have a system in place that tracks every step in the funeral process starting with your initial call for service until your loved one is in their final resting place. Only our highly trusted staff will be responsible for the care of your loved one. Even if your loved one’s body will not be viewed, they will be washed and properly cared for prior to any service. We believe this restores your loved one’s dignity and respect.

 

3) We guarantee that you will have 24 hour/365 day access to our memorial staff

          If your loved one has passed, we will immediately have our staff respond to bring your loved one into our care. Our highly trained staff will be available day or night to make sure your service is a beautiful farewell to your loved one.

 

4) We guarantee you will be given an opportunity for a private goodbye with your loved one if you desire

          Bidding farewell to a loved one is never easy.  We feel not being able to say goodbye could leave an emotional wound that may never heal. Some families believe preplanning their funeral with no viewing makes things easier on the family. Time has shown us this only makes it harder on survivors. Yes, their souls may have departed but having a body present will help families accept the loss and help them through the natural grieving process.

 

5) We guarantee your service can be as traditional or innovative as you like

          Many families find comfort in a traditional funeral service. Here at Brady & Levesque Funeral Home we also offer some unique innovated ways to honor your loved one and they include:

  • A simple cremation or graveside service
  • Live streaming of any funeral service we provide
  • A 52” video system used to display images of your loved ones throughout the funeral chapel
  • Ability to create a playlist of your loved one’s favorite music to be played during the service
  • The use of an urn carriage to display and transport cremated remains in a dignified manner at no charge
  • Complimentary copy of a video tribute
  • Obituary tribute, memories and condolence page on our website and Facebook pages that are permanent and at no charge to the family

 

6) Your bond, Our pledge to your pets

We at Brady & Levesque Funeral Home are pet parents too. We know how hard it is to have our companions, leave and cross the “Rainbow Bridge”. We take great pride in caring for our pet families, just as we care for our human families. You can be assured that when your pet is in our care, they will be treated with the highest care and respect they deserve. Some of the options we provide include:

  • Dignified, Professional and Compassionate Care
  • Transfer to and from crematory
  • Wide range of caskets, urns and cremation jewelry
  • Private family viewing in our chapel

 

7) We guarantee that we will provide a premium level of service to our service members and hometown heroes at no additional cost

          We at Brady & Levesque Funeral Home honor and cherish our active and retired service members as well as our hometown heroes. We guarantee no other funeral home honors our service members and hometown heroes like we do. As a way of saying thank you we offer the following services:

  • 10% discount on any merchandise you choose
  • Military or first responder insignias on our hearse
  • Special exclusive service themed caskets, vaults and urns that we have to honor selfless service to our country and community
  • Specialty prayer cards and other stationary
  • Personalized head panel with branch of service or special service
  • Custom casket or urn engraving at no charge
  • Memorial video
  • Assistance with veteran’s support including burial in state or federal veteran’s cemetery without charge
  • Flag for urn or casket
  • Application, delivery and installation of veteran cemetery marker if desired

  

8) We guarantee you will value your experience with us

We pride ourselves on providing and delivering more value on a funeral service than any other funeral home in the area. We offer only the highest quality products available in all price ranges. Our staff members will always treat everyone with compassion, care and love throughout the entire funeral process. If there is a part of your service that does not meet your expectations notify us immediately and we will do our best to correct it.  

                             

 

 

Sincerely,

Jeffrey Levesque

And The Staff of 

Brady & Levesque

 Brady & Levesque Funeral Home

 On our Shoulders...

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